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privacy
policy

UNAGI Streetfood & Sushi – Your Privacy

UNAGI is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.

 

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy.

 

Who are we & how to get in contact with us

UNAGI is the trading name of a partnership trading from Unit 1, Kings Court, Water Lane, Wilmslow, SK9 5AR // hello@unagiuk.com

You may be asked to submit personal information about yourself when you:

  • use our websites
  • sign up to our online mailing lists
  • make a booking on our websites
  • make a booking on our partnering websites

 

This policy outlines how we aim to protect your personal data and includes any information collected by us:

 

When you contact us
We collect information such as:

  • name
  • email address (used for communication regarding your enquiry)
  • your contact number
  • marketing preferences (whether you opt-in or opt-out)

 

When you access our website:

There is “Device Information” about your computer hardware and software that is automatically collected by us when accessing our website such as:

  • device used (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g., type, language and history)
  • domain names
  • access times
  • settings
  • referral website addresses
  • other data about your device to provide the services as otherwise described in this
  • policy. Location information:
  • If you use our website or venue, we may receive your generic location (such as city or neighbourhood).

 

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data or because it is in our legitimate interests.

 

We require the information outlined in the previous section to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • internal record keeping
  • send you service emails (booking confirmation and post-dining feedback)
  • improve our products and services
  • send marketing communications if you have opted in to receive them.

2

Who has access to your information?

We will not sell, distribute or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with other companies if necessary to deliver services on our behalf. For example, service providers (such as our reservations management system or our take-away and delivery partners), third-party payment processors and other third parties to fulfil your requests or as otherwise consented to by you or as permitted by applicable law.

Third parties whose content appears on our website may use third-party cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling cookies.

Please note that we do not control the activities of such third parties nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

 

How we ensure security and safe storage of your data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy or for as long as we are required by law and/or for as long as we have your permission to keep it.

 

We will take appropriate security measures against unlawful or unauthorised processing of personal data and against the accidental or unlawful destruction, damage, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed.

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

 

Your choices

We will not contact you for marketing purposes by email, phone, text message or social media unless you have given us your prior consent. We will not pass your details to any third parties for marketing purposes. Furthermore, you can change your marketing preferences at any time by contacting the relevant restaurant by email.

 

You have a right to request a copy of the personal information that we hold about you and have any inaccuracies corrected. Any such requests should be made directly by email to the restaurant.

 

You have the right to withdraw your consent to us using your personal data at any time and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

3

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.

 

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

 

We use cookies for the following purposes:

Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of log-in credentials.

 

Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses and referral sites.

 

Third Parties: third party services may use cookies to help you sign into their services from our services. We also may use third party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

 

Opting Out:

You can set your browser to not accept cookies but this may limit your ability to use the services.

Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored or used by such other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

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Changes to this statement

UNAGI will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how we protect your information.

 

Contact & Company Information

UNAGI welcomes your comments regarding this Privacy Policy.

 

If you believe that we have not adhered to this Privacy Policy, please contact us by email. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

 

Thank you.

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